Terms of Service, Privacy Notice and Refund Policy Last Updated: [14/09/2024] Welcome to Skillmax Academy (the "Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website www.skillmaxcad.com (the "Site"), online courses, digital downloads, and any related services (collectively, the "Services"). By accessing or using the Services, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By accessing or using the Services, you agree to these Terms, along with our Privacy Policy and any other guidelines, policies, or terms referenced herein or available on our Site. If you do not agree with any part of these Terms, please refrain from using our Services. 2. Changes to the Terms We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically. 3. Eligibility Anyone is eligible to acquire our services. 4. Account Registration To access features of the Services, you shall be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account login credentials and for any activities or actions that occur under your account. 5. Online Courses and Digital Downloads Skillmax Academy offers online courses and digital downloads related to Architecture, Engineering, and Construction (AEC). By purchasing access to any course or digital content, you agree to the following terms: • Course Access: You are granted a Unlimited or limited (as the case may be) , non-exclusive, non-transferable license to access the course content for personal and professional use. • Digital Downloads: All digital products are for personal or professional use only and may not be shared, redistributed, or resold without our explicit permission. • Payment: All prices for courses and digital downloads are listed on the Site and are subject to change. Payments are due at the time of purchase and are non-refundable unless otherwise specified. • Intellectual Property: All content provided by Skillmax Academy, including but not limited to courses, materials, and digital downloads, is the intellectual property of Skillmax Academy and is protected by copyright and trademark laws. 6. Refund Policy Due to the nature of digital products, all sales of digital downloads are final. Refunds for online courses may be granted under the following conditions: • Technical Issues: If you are unable to access the course due to technical difficulties on our end, you may request a refund. • Content Discrepancy: If the course content differs significantly from its description, you may request a refund. • Time Frame: Refund requests must be submitted within 5 days of purchase. Requests made beyond this period will not be considered. To request a refund, please contact us at [[email protected]]. Refunds will be processed back to the original payment method within 10 business days of approval. 7. Privacy Notice We value your privacy and are committed to protecting your personal information. By using our Services, you agree to our collection, use, and disclosure practices . We collect information necessary to provide and improve our Services, such as your name, email address, payment details, and course preferences. We will never sell, trade, or rent your personal data to third parties without your explicit consent. However, we may share your information with trusted partners or service providers solely for the purpose of delivering our Services (e.g., payment processors, hosting providers). For more information or to make privacy-related requests, please contact us at [[email protected]]. 8. User Conduct By using the Services, you agree not to: • Use the Services for any unlawful purpose or in violation of any local, state, national, or international law; • Distribute viruses or any other malicious code that may harm the Site or disrupt the Services; • Infringe upon the intellectual property or privacy rights of others; • Misrepresent your identity or affiliation with any person or organization; • Attempt to access, tamper with, or interfere with the Site’s security features or any system resources. 9. Third-Party Links Our Services may contain links to third-party websites or services that are not owned or controlled by Skillmax Academy. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access such sites at your own risk. 10. Disclaimer of Warranties The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. You assume all risks related to the use of the Services. 11. Limitation of Liability To the fullest extent permitted by law, Skillmax Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of the Services. 12. Indemnification You agree to indemnify and hold harmless Skillmax Academy, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the Services or your violation of these Terms. 13. Governing Law These Terms shall be governed by and construed in accordance with the laws of [English law] without regard to its conflict of law principles. Any legal action arising under or related to these Terms shall be brought exclusively in the courts located in [England and Wales]. 14. Contact Information If you have any questions or concerns about these Terms, please contact us at: Email: [[email protected]]